Why Hiring a Web Agency Trumps DIY Website Builders like Wix and Squarespace

In today’s digital age, having a strong online presence is imperative for businesses of all sizes. Your website serves as the virtual storefront, the first impression potential customers have of your brand. Many entrepreneurs are tempted by the idea of saving money by using DIY website builders like Wix and Squarespace. While these platforms are user-friendly and have their merits, there are compelling reasons why hiring a web agency to create a website for your business is a far more advantageous option. In this article, we will delve into the key considerations that demonstrate why investing in professional web design is a wise choice for your business.

web agency better than wix squarespace

Tailored Design and Branding

One of the most significant advantages of hiring a web agency is the ability to create a unique, custom website that perfectly aligns with your brand. Wix and Squarespace offer templates, but these are shared by millions of users and may not fully capture your brand’s essence. A web agency, on the other hand, will work closely with you to understand your brand identity, values, and goals. They will create a website design that is tailored specifically to your business, ensuring that it is both aesthetically pleasing and consistent with your branding. Customization is not just about looks; it extends to functionality as well. A web agency can develop custom features and functionalities that are essential for your business, offering a seamless user experience that DIY website builders may not be able to match.

Enhanced User Experience

User experience (UX) is a crucial factor in determining the success of your website. A professionally designed website ensures a smooth and intuitive user experience. Web agencies have expertise in designing user-friendly navigation, clear calls-to-action, and responsive layouts. They consider factors such as site speed, mobile optimization, and accessibility, all of which are vital for keeping visitors engaged and converting them into customers.

While DIY website builders are improving in this regard, they may not offer the same level of UX customization and optimization that a web agency can provide. A user-friendly website not only enhances your brand image but also contributes to better search engine rankings and increased conversions.

SEO and Content Optimization

Search engine optimization (SEO) is the cornerstone of digital marketing. A well-optimized website can rank higher in search engine results, driving organic traffic to your site. A web agency has professionals who understand the intricacies of SEO, allowing them to optimize your website for search engines effectively.

They can perform keyword research, ensure on-page SEO elements are well-optimized, create a content strategy, and build high-quality backlinks to boost your site’s visibility. In contrast, DIY website builders often provide limited SEO options and might not have the depth of SEO expertise needed to take your website to the next level.

Scalability and Growth

As your business grows, your website’s needs may evolve. A web agency can adapt and scale your website to accommodate increased traffic, more products or services, and additional features. They can also integrate third-party tools and technologies seamlessly, ensuring your website remains at the forefront of industry trends.

DIY website builders can be limiting when it comes to scalability. As your business expands, you may find it challenging to implement complex integrations or scale your website effectively. The flexibility and adaptability offered by a web agency can be a crucial advantage as your business continues to develop. Often times DIY web builders are proprietary as well—so you cannot take your website with you to another provider as it is built within their system. With a custom website solution, you are free to take your website wherever you like and have the freedom to enhance it without the restrictions of templates or other parameters.

Technical Expertise

Building and maintaining a website involves a variety of technical skills, from coding and server management to security and database administration. Web agencies have a team of professionals with diverse skills, which means your website will benefit from a well-rounded and comprehensive approach to web development and maintenance.

With DIY website builders, you might find yourself facing technical challenges that are beyond your skill set. This can result in website issues, security vulnerabilities, and unnecessary downtime, all of which can harm your business. Often times, you will end up on a support chat or call to try to get help with the issues you are experiencing. Some DIY website solutions have support teams in other time zones which can make it difficult to get help when you need it most.

Ongoing Support and Maintenance

A professionally designed website isn’t a one-and-done project. It requires continuous updates, security patches, and technical maintenance to ensure optimal performance and security. Web agencies provide ongoing support and maintenance, monitoring your site to fix issues as they arise and make improvements when necessary.

In contrast, maintaining a website built on a DIY platform can be time-consuming and may require you to keep up with technical updates and security concerns on your own. This can divert your attention from core business activities.

Unique Features and Integration

Your business might require specific functionalities or integrations that go beyond the capabilities of DIY website builders. Web agencies have the expertise to create custom solutions, whether it’s e-commerce features, booking systems, or CRM integrations. They can design and implement these features to enhance the user experience and meet your business needs precisely.

Wix and Squarespace offer a range of plugins and integrations, but they may not provide the level of customization you need. Relying on a web agency ensures that your website has unique features that set you apart from the competition.

Mobile Responsiveness

In today’s mobile-centric world, a mobile-responsive website is a must. Google also prioritizes mobile-friendly websites in its search rankings. While DIY website builders offer mobile-responsive templates, a web agency can go a step further by creating a truly optimized mobile experience that is seamless and engaging for your mobile users.

Brand Consistency

Consistency in branding across all touchpoints is essential for building brand recognition and trust. A web agency can ensure that your website aligns seamlessly with your other branding elements, such as logos, color schemes, and messaging. This consistency enhances your brand’s credibility and professionalism.

In contrast, with DIY website builders, maintaining brand consistency can be more challenging, as you are limited to the design options and features offered by the platform. Achieving a fully integrated brand experience may be more complicated.

Time and Focus

Building a website from scratch, even with a user-friendly platform like Wix or Squarespace, can be time-consuming. Time spent designing, tweaking, and troubleshooting your site could be better used to focus on growing your business, developing products or services, and engaging with customers. By hiring a web agency, you free yourself from the technical aspects of website creation and can concentrate on what you do best – running and expanding your business.

Analytics and Data Insights

A professionally designed website can be set up to collect and analyze crucial data through advanced analytics tools. Web agencies can help you track user behavior, conversion rates, and other key performance indicators. They can also provide insights and recommendations based on this data to continually improve your website’s performance. While Wix and Squarespace offer basic analytics tools, the level of data and insights you can gain from them may be limited compared to what a web agency can provide.

Long-term Cost Savings

Hiring a web agency may seem more expensive upfront, but it can lead to significant cost savings in the long run. DIY website builders often come with subscription fees and additional costs for premium features, plugins, and integrations. Over time, these expenses can add up, making the total cost of a DIY website comparable to or even higher than that of a professionally designed website.

Additionally, a website that performs well, ranks higher in search engines, and converts more visitors into customers can provide a strong return on investment. Professional web design can contribute to higher revenue and long-term business growth.


While DIY website builders like Wix and Squarespace have their merits and can be a good starting point for small personal projects, they fall short when it comes to creating a professional and highly effective website for businesses. A web agency offers expertise, customization, scalability, and ongoing support that can take your online presence to the next level, enhance your brand image, and drive business growth.

Investing in a professionally designed website is not merely an expense; it’s a strategic decision that can have a lasting impact on your business’s success. By choosing a web agency, you’re ensuring that your virtual storefront stands out in a crowded digital landscape, captures the essence of your brand, and provides a superior user experience that converts visitors into loyal customers.

In an era where a strong online presence is critical for business success, the decision to hire a web agency instead of relying on DIY website builders is a wise one that can ultimately lead to increased revenue and a competitive edge in the market.